Not So Distant

There’s something about mobile phone shops that I really don’t get on with. Maybe it’s the constant pressure to buy something, or the way the shop is often silent when you walk in as you’re tracked by endless members of staff. Maybe it’s just that the sparse design means there’s not really much to look at anyway, or maybe it’s because the staff generally (but not always) seem to be very pushy. Whatever the reason, here are the things I’d do to improve phone shops.

1. I’d make the shop a little less sparse. The days of Apple shops, which generally have barely anything in them, being “cool” has gone. It’s about time phone shops realised this and started to put more products in the shop to provide greater variety.
2. Make each phone live and testable. I hate it when you go in to test out a phone but it’s only a fake screen. I understand it would be difficult to make every phone a live and working example, but it would definitely help when trying to choose a new phone.
3. Teach the staff that sometimes people just want to browse the phones and be left to their own devices!

Those are my suggestions, what would you do to try and improve mobile phone shops? I’m sure there are a lot of things I’ve missed – and these points are hardly just related to phone shops – but they are the stores that annoy me the most.

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